Electrolux EWM21xx Service Manual

Browse online or download Service Manual for Washer dryers Electrolux EWM21xx. Electrolux EWM21xx Service manual User Manual

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Summary of Contents

Page 1 - WASHING

SERVICE MANUAL WASHING © ELECTROLUX ITALIA S.p.A. Spares Operations Europe Corso Lino Zanussi, 30 I - 33080 PORCIA /PN (ITALY) Fax +39 0434 3940

Page 2

4 DIAGNOSTIC SYSTEM – AUTOTESTAREA 4.1 ACCESS TO THE DIAGNOSTIC CYCLE All versions Pentru toate modelele 1. Switch off the appliance. Opriti masina 2.

Page 3 - Contents

4.3 PHASES OF THE DIAGNOSTIC CYCLE Irrespective of the type of PCB and the configuration of the programme selector it is possible, after entering diag

Page 4

10 - Reading/Cancellation of the last alarm ----- ---- (*) In most cases, this time is sufficient to check the heating. However, the time can be inc

Page 5 - 1 INTRODUCTION

5 ALARMS 5.1 Displaying the alarms to the user The alarms displayed to the user are listed below: Door open Drain difficulty (dirty filter) Water fill

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5.2 Reading the alarm codes It is possible to display the last three memorised alarms in the FLASH memory of the electronic board: • Enter diagnostic

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Notes: • The first letter of the alarm code “E” (Error) is not displayed, since this letter is common to all alarm codes. • The alarm code “familie

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5.3 Rapid reading of alarm codes The last three alarm codes can be displayed even if the programme selector is not in the tenth position (diagnostics)

Page 9 - Serie 7

5.5 TABLE OF ALARMS Possible fault No alarm Action/machine status ---------------- Reset ---------------- Cycle is paused with door locked.

Page 10 - 599 70 56-70

Alarm E42 E43 E44 E45 E51 E52 E53 E54 E61 E62 E66 E68 E69 E71 E72 E73 E74 E82 E83 Possible faultAction/machine status Problems of

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Alarm E91 E92 E93 E94 E95 E97 EA1 EA6 EH1 EH2 EH3 EF1 EF2 EF3 EF4 EF5 EF6 EC1 Ed1 Ed2 Ed3 Possible fault Communication error betw

Page 12 - alarm

07-2010 SOI/DT-mdm FCPD-dp Quality-fz 2/95 599 70 56-70

Page 13 - 5 ALARMS

Alarm Ed4 Ed6 Possible fault Relay which commutates power between washing heating element and drying (in the WD board) No communica

Page 14 - Reading the alarm codes

5.6 Notes concerning certain alarm codes Configuration alarms E93: If this alarm is generated (when the appliance is switched on), operation of the ap

Page 15

6 THE DIAGNOSTIC PROGRAMME CANNOT BE ACCESSED 6.1.1 All LEDs on the circuit are board switched off NO → NO → NO → NO → Replace or repair the power cab

Page 16 - Rapid reading of alarm codes

7 TROUBLESHOOTING ACCORDING TO ALARM CODES E11: Difficulty in filling water during washing phase E11 Maximum water fill time for each pressure switc

Page 17 - TABLE OF ALARMS

E11 Fig. 1 J16 J11 J10 J9 J8 J7 J5 J2 J1 U3 Fig.4 3500÷4500 Ω Fig.2 Circuit board 3500÷4500 Ω 3500÷4500 Ω 3500÷4500 Ω Fig.3 If there are traces of bur

Page 18

E12: Difficulty in filling water during drying phase E12 To check if the condensation valve is working, machine measures the increasing water level E1

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E13: Water leakage E13 Overall maximum water fill time exceeded (the sum of all the water fills between one drain phase and the next, to

Page 20

E13 Fig. 1 J16 J11 J10 J9 J8 J7 J5 J2 J1 U3 Fig.4 Fig.2 3500÷4500 Ω Circuit board 3500÷4500 Ω 3500÷4500 Ω 3500÷4500 Ω Fig.3 07-2010 SOI/DT-mdm FCPD-dp

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E21 E21: Difficulty in draining Maximum drain time exceeded (measured for each phase of the cycle) E21 Checks to perform: Check that all the connector

Page 22

E21 Fig. 1 J16 J11 J10 J9 J8 J7 J5 J2 J1 U3 Fig.4 Circuit board fig. 5 155÷200Ω 155÷200Ω 07-2010 SOI/DT-mdm FCPD-dp Quality-fz 29/95 599 70 56-70

Page 23 - Checks to perform:

Contents INTRODUCTION...

Page 24

E22 E22: Difficulty in draining water during drying phase Check that all the connectors are inserted correctly NO Clean the condenser and restart th

Page 25

E22 Fig. 1 J16 J11 J10 J9 J8 J7 J5 J2 J1 U3 Fig.4 fig. 5 Fig. 24 Condenser 07-2010 SOI/DT-mdm FCPD-dp Quality-fz 31/95 599 70 56-70

Page 26 - E13: Water leakage

E23 E23: Malfunction of the component (triac) that controls the drain pump E23 Checks to perform: Check that all the connectors are inserted correctly

Page 27

E24 E24: “Sensing” circuit of the component (triac) that controls the drain pump faulty E24 Replace

Page 28 - E21: Difficulty in draining

E32 E32: The analogic pressure switch is giving an error during the calibration phase (At the beginning of eac

Page 29

E35: Water level too high E35 The electronic board measures a water level from analogic pressure switch higher then 300 mm for more then

Page 30

E38: Pressure chamber blocked E38 The analogic pressure switch is not able to measure any variation of the water level for at

Page 31

E3A E3A: Problems with “Sensing” circuit of the heating element relay E3A Checks to perform: Check that all the connectors are inserted correctly Repl

Page 32

E41 Checks to perform: fig. 9 z E41: Door open (3-contact device) Maximum time exceeded (PTC = 15 seconds) E41 Check that all the connectors are ins

Page 33

E41 (3-contact device) J7 J5 J2 J1 J16 J11 J10 J9 J8 U3 Fig.4 fig. 9 ∞Ω Circuit board nΩ nΩ ∞Ω If there are traces of burning on the circuit board,

Page 34

E94: Washing cycle configuration error ... 71 E95

Page 35 - E35: Water level too high

E41 E41: Door open (4-contact device) Maximum time exceeded (5 pulses for instantaneous) fig. 28 E41 Instantaneous door interlock with 4 conne

Page 36

E41 (4-contact device) J16 J11 J10 J9 J8 J7 J5 J2 J1 U3 Fig.4 fig. 28 ∞Ω Circuit board nΩ nΩ nΩ nΩ ∞Ω 07-2010 SOI/DT-mdm FCPD-dp Quality-fz 41/95 599

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E42 E42: Problems with door aperture (3-contact device) Maximum time exceeded (255 seconds) E42 Checks to perform: fig. 9 Check that all the connector

Page 38

E42 (3-contact device) J16 J11 J10 J9 J8 J7 J5 J2 J1 U3 Fig.4 fig. 9 ∞Ω Circuit board nΩ nΩ ∞Ω If there are traces of burning on the circuit board,

Page 39 - E41 (3-contact device)

E42 E42: Problems with door aperture (4- contact device) Maximum time exceeded (5 pulses for instantaneous) fig. 28 E42 Instantaneous door interlock d

Page 40

E42 (4-contact device) J16 J11 J10 J9 J8 J7 J5 J2 J1 U3 Fig.4 fig. 28 ∞Ω Circuit board nΩ nΩ nΩ nΩ ∞Ω 07-2010 SOI/DT-mdm FCPD-dp Quality-fz 45/95 599

Page 41 - E41 (4-contact device)

E43 E43: Problems with the component (triac) which actions the door interlock (3-contact device) Check that all the conne

Page 42

E43 E43: Problems with the component (triac) which actions the door interlock (4-contact device) Check tha

Page 43 - E42 (3-contact device)

E44 Checks to perform: E44: Door closure “sensing” circuit faulty Check that all the connectors are inserted correctly E44 Replace the circuit board a

Page 44

E51: Motor power triac short-circuited E51 Intervention of the safety system for short-circuiting of the triac (after 5 attempts during the

Page 45 - E42 (4-contact device)

1 INTRODUCTION 1.1 Purpose of this manual The purpose of this Service Manual is to provide a simple and clear description of the procedure to be follo

Page 46

E52: No signal from the motor tachometric generator (first part) E52 Cycle blocked after 5 attempts during the cycle or immediately if detected at the

Page 47

E52a J16 J11 J10 J9 J8 J7 J5 J2 J1 U3 Fig.4 fig. 6 XXXΩ fig. 10 Circuit board XXXΩ fig. 12 fig. 11 07-2010 SOI/DT-mdm FCPD-dp Quality-fz 51/95 599 70

Page 48

E52: No signal from the motor tachometric generator (second part) E52 Cycle blocked after 5 attempts during the cycle or immediately if detected at th

Page 49

Procedure for checking the commutator motors 1) Check the connector blocks (wiring) and check for detached or bent terminals. 2) Check for trace

Page 50

E53 E53: Problems with the "Sensing" circuit of the triac which powers the

Page 51

E54 E54: Motor relay contacts sticking Voltage in the motor circuit even when the motor should be inoperative E54 Checks to perform: Check that all th

Page 52

E61: Insufficient heating during washing E61

Page 53 - T = tachometric generator

E62 E62: Overheating during washing (version WM) The temperature of the NTC sensor exceeds 88°C for more than 5 minutes. E62 Checks to perform: Check

Page 54

E62 E62: Overheating during washing (version WD) The temperature of the NTC sensor exceeds 88°C for more than 5 minutes. E62 Checks to perform: Check

Page 55

E66 E66: The contacts of the heating element power relay are always closed (version WM) Check that all the connectors are insert

Page 56

2 WM APPLIANCES CONTROL PANELS These are the stylings available at the time of printing of this Service Manual. Others may be developed in future. TC4

Page 57

E66 E66: The contacts of the heating element power relay are always closed (version WD) Check that all the connectors are insert

Page 58

E68 E68: Washing heating element leaks current (version WM) Check that all the connectors are inserted correctly Detach the connector and measure ac

Page 59

E68 E68: Washing heating element interrupted (version WD) Check that all the connectors are inserted correctly Detach the connector and measure acro

Page 60

E69 E69: Washing heating element interrupted (version WM) Check that all the connectors are inserted correctly E69 Checks to perform: Measure the h

Page 61

E69 E69: Washing heating element interrupted (version WD) Check that all the connectors are inserted correctly E69 Checks to perform: Measure the

Page 62

E71 Checks to perform: E71: NTC washing sensor faulty Voltage not within limits (short-circuited or open) E71 Check that all the connectors are insert

Page 63

E72 E72: Drying NTC sensor on condenser faulty Ohm value of the NTC out of limits E72 Checks to perform: Check that all the connectors are inserted co

Page 64

E73 Checks to perform: E73: NTC sensor on drying duct faulty Ohm value of the NTC out of limits E73 Check that all the connectors are inserted correct

Page 65

E74 Checks to perform: E74: NTC sensor wrongly positioned Check that all the connectors are inserted correctly E74 Is the sensor correctly positioned?

Page 66

E82 E82: Error in reading the RESET/OFF position of the programme selector Reading of position “0” of t

Page 67

SMART C C3 CF3 CI2 INPUT AI3&ZI3 SMART Z Z3 K3 SMART K K2 Serie 6 SPECIAL AEG Serie 6 07-2010 SOI/DT-mdm FCPD-dp Quality-fz 7/95 599 70 56-7

Page 68 - !!ATTENTION!!

E83 E83: Error in reading the programme selector code Code for the position of the selector not included in configuration data or configuration error

Page 69

E91 E91: Communication error between user interface and main board Incongruence of configuration values at the switching on of the appliance E91 Check

Page 70

EA1: Drum positioning system (DSP) faulty (top-loaders) EA1 No signal or discontinuous signal from the sensor for more than 10 seconds during actionin

Page 71

EA6: Drum flap faulty (top-loaders) EA6 Cycle immediately blocked if a not correct tachometric signal is identified for at least

Page 72

EH1 Checks to perform: EH1: Incorrect mains frequency The power supply frequency is not within the configured limits EH1 Check that all the connectors

Page 73

EF1 EF1: Drain hose blocked/throttled/too high; drain filter dirty/blocked EF1 It is a warning that appears only at the end of the cycle. The machine

Page 74

EC1 EC1: Water fill solenoids blocked The flowmeter detects water filling even if the solenoid is not controlled EC1 Checks to perform: Does the

Page 75

ED1 ED1: Communication problems betweeen main circuit board and WD board Check that all the connectors a

Page 76

ED2 ED2: Drying heating element 1 faulty ED2 Checks to perform: Check that all the connectors are inserted correctly NO Fit the belt and reset the man

Page 77

ED2 Follows page 78 Detach the connectors and measure the value of 0Ω directly across the terminals of the automatically reset thermosta

Page 78

3 WD APPLIANCES CONTROL PANELS TC4 TC3 PROPORTIONAL ELECTROLUX TC3 TIME MANAGER TC2 TIME MANAGER TC3 TIME MANAGER SMART C C3 CF3 SMART Z Z3 SMART

Page 79 - Motor fan

ED2 Fig. 21 Fig. 23 Belt well tense and inserted correctly inside the pulleys. Fig. 22 Push the red button to reset the thermostat. F

Page 80

ED3 Checks to perform: ED3: Drying heating element 2 faulty Check that all the connectors are inserted correctly Detach the connectors and measure t

Page 81

ED4 Checks to perform: ED4: Drying relays faulty Check that all the connectors are inserted correctly YES Replace the WD circuit board and repeat t

Page 82 - ED4: Drying relays faulty

ED4 fig. 40 fig. 42 fig. 41 Scheda WD ∞Ω C2 C1 ∞Ω ∞Ω ∞Ω ∞Ω A2 A1 B1 B2 If there are traces of burning on the circuit board, refer to page 94 07-2

Page 83

ED6 ED6: Communication failure between main circuit board and Satellite

Page 84

8 BASIC CIRCUIT DIAGRAM WM 07-2010 SOI/DT-mdm FCPD-dp Quality-fz 85/95 599 70 56-70

Page 85 - 8 BASIC CIRCUIT DIAGRAM WM

8.1 Key to circuit diagram WM Electrical components on appliance 1. Analogue pressure switch 2. NTC temperature sensor 3. Solenoid valve for prewash

Page 86 - Key to circuit diagram WM

9 BASIC CIRCUIT DIAGRAM WM WITH AQUA CONTROL 07-2010 SOI/DT-mdm FCPD-dp Quality-fz 87/95 599 70 56-70

Page 87

9.1 Key to circuit diagram WM with Aqua Control Electrical components on appliance 1. Analogue pressure switch 2. NTC temperature sensor 3. Solenoid

Page 88

10 BASIC CIRCUIT DIAGRAM WD 07-2010 SOI/DT-mdm FCPD-dp Quality-fz 89/95 599 70 56-70

Page 89 - 10 BASIC CIRCUIT DIAGRAM WD

Serie 6 AEG Serie 6 SPECIAL Serie 7 07-2010 SOI/DT-mdm FCPD-dp Quality-fz 9/95 599 70 56-70

Page 90

10.1 Key to circuit diagram WD Electrical components on appliance 1. Analogue pressure switch 2. NTC temperature sensor 3. Solenoid valve for prewas

Page 91

11 BASIC CIRCUIT DIAGRAM WD WITH AQUA CONTROL 07-2010 SOI/DT-mdm FCPD-dp Quality-fz 91/95 599 70 56-70

Page 92

11.1 Key to circuit diagram WD with aqua control Electrical components on appliance 1. Analogue pressure switch 2. NTC temperature sensor 3. Solenoi

Page 93

12 CONNECTORS ON CIRCUIT BOARD WM/WD J15/J15B Serial interface: J15-1 ASY_IN J15-2 ASY_OUT J15-3 +5V J15-4 GND J16 Communication with WD external boar

Page 94

13 BURNING ON THE CIRCUIT BOARD EWM2100 WM/WD In case of burning on the main circuit board, check that the problem is not caused by another electrical

Page 95

14 APPENDIX Revision 01 Date 06/03/2009 Description Modified Alarms E21-E22 page 17 / Alarm EF3 page 75 - Added control panels on pages 6/7 - Ad

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