Problem Possible cause Remedy
The oven does not heat
up.
The fuse is blown. Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse is blown
again and again, contact a
qualified electrician.
The lamp does not oper‐
ate.
The lamp is defective. Replace the lamp.
Steam and condensation
settle on the food and in
the cavity of the oven.
You left the dish in the
oven for too long.
Do not leave the dishes in
the oven for longer than 15
- 20 minutes after the
cooking process ends.
The display shows "12.00". There was a power cut. Reset the clock.
There is no good cooking
performance using the
True Fan Cooking PLUS
function.
You did not activate the
True Fan Cooking PLUS
function.
Refer to "Activating the
True Fan Cooking PLUS
function".
There is no good cooking
performance using the
True Fan Cooking PLUS
function.
You did not fill the cavity
embossment with water.
Refer to "Activating the
True Fan Cooking PLUS
function".
There is no good cooking
performance using the
True Fan Cooking PLUS
function.
You did not activate cor‐
rectly the True Fan Cook‐
ing PLUS function with the
Plus Steam button.
Refer to "Activating the
True Fan Cooking PLUS
function".
You want to activate the
True Fan Cooking function,
but the indicator of the
Plus Steam button is on.
The True Fan Cooking
PLUS function operates.
Push the Plus Steam but‐
ton to stop the True
Fan Cooking PLUS func‐
tion.
The water in the cavity em‐
bossment does not boil.
The temperature is too low. Set the temperature at
least to 110 °C.
Refer to “Hints and tips”
chapter.
The water comes out of
the cavity embossment.
There is too much water in
the cavity embossment.
Deactivate the oven and
make sure that the appli‐
ance is cold. Wipe the wa‐
ter with a cloth or sponge.
Add the correct amount of
water to the cavity em‐
bossment. Refer to the
specific procedure.
11.2 Service data
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre.
The necessary data for the service
centre is on the rating plate. The rating
plate is on the front frame of the
appliance cavity. Do not remove the
rating plate from the appliance cavity.
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