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If after the above checks, there is still a fault, call Expert Appliance Care.
In-guarantee customers should ensure that the above checks have been made as the engineer will make a
charge if the fault is not a mechanical or electrical breakdown.
Please note that proof of purchase is required for any in-guarantee service calls.
SOMETHING NOT WORKING?
Symptom Solution
No power to appliance
The light does not come on
The temperature in the fridge is too high
The compressor runs continuously
Excessive frost and ice has built up
Noise
Water under the salad bin
- Check there is power at the socket.
- Check there is not a power cut by checking the
household lights.
- Check the fuse has not blown.
- Ensure that the bulb is correctly fitted.
- Replace the bulb if it has blown.
- Check the door light switch is not jammed.
- Check the ambient temperature is within the appliances
operating limits of 10˚C to 32˚C.
Relocate the appliance if necessary.
- Check the thermostat control knob is turned to the
correct setting relative to ambient conditions.
- Adjust the thermostat control knob to give correct
temperature control. See page 4.
- Check that the door is closed.
- Large quantities of food have recently been placed in
the cabinet and/or door is frequently opened.
- Check that air ventilation is not obstructed.
- Ensure the door is not left open.
- Check that nothing is preventing the door from closing.
- Is the door gasket intact and clean?
- Refer to normal operating sounds.
- Check the drain hole is not blocked (see “Maintenance
and Cleaning”).
Before contacting Expert Appliance Care check the following points.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation, a charge will be made even if the appliance is under guarantee.
SERVICE AND SPARE PARTS
If you require further information regarding the appliance, the terms and conditions of the guarantee, or wish to
call out engineer, please contact Expert Appliance Care by telephoning:
0870 9099100
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