Electrolux ERC34292W User Manual download pdf (Page 22)

22

electrolux

Guarantee/Customer

Service

Standard guarantee conditions

We, Electrolux, undertake that if within

12 months of the date of the purchase

this Electrolux appliance or any part

the-reof is proved to be defective by

reason only of faulty workmanship or

materials, we will, at our option repair or

replace the same FREE OF CHARGE

for labour, materials or carriage on

condition that:

• The appliance has been correctly in-

stalled and used only on the electricity

supply stated on the rating plate.

• The appliance has been used for

normal domestic purposes only, and

in accordance with the manufactu-

rer’s instructions.

• The appliance has not been ser-viced,

maintained, repaired, taken apart or

tampered with by any per-son not

authorised by us.

• Electrolux Service Force Centre must

undertake all service work under this

guarantee

• Any appliance or defective part re-

placed shall become the Company’s

property.

• This guarantee is in addition to your

statutory and other legal rights.

Exclusions

• Damage or calls resulting from trans-

portation, improper use or neglect, the

replacement of any light bulbs or

removable parts of glass or plastic.

• Costs incurred for calls to put right an

appliance which is improperly installed or

calls to appliances outside the United

Kingdom.

• Appliances found to be in use within a

commercial environment, plus those

which are subject to rental agreements.

• Products of Electrolux manufacturer that

are not marketed by Electrolux

Service and Spare Parts

In the event of your appliance requiring

service, or if you wish to purchase spare

parts, please contact your local Service

Force Centre by telephoning

0870 5 929 929

Your telephone call will be automatically

routed to the Service Force Centre co-

vering your postcode area.

For the address of your local Service

Force Centre and further information

about Service Force, please visit the

website at

www.serviceforce.co.uk

Before calling out an engineer, please

ensure you have read the details under the

heading “Something not working” When

you contact the Service Force Centre you

will need to give the follo-wing details:

1.Your name, address and postcode.

2.Your telephone number.

3. Clear concise details of the fault.

4. The model and Serial number of the

appliance (found on the rating plate).

5.The purchase date.

Please note a valid purchase receipt or

guarantee documentation is required for in

guarantee service calls.

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