Electrolux EKI64500OX User Manual download pdf (Page 28)

13.1 What to do if...

Problem Possible cause Remedy

You cannot activate the

appliance.

The appliance is not con‐

nected to an electrical sup‐

ply or it is connected incor‐

rectly.

Check if the appliance is

correctly connected to the

electrical supply.

You cannot activate or op‐

erate the hob.

The oven does not heat

up.

The fuse is blown. Make sure that the fuse is

the cause of the malfunc‐

tion. If the fuse is blown

again and again, contact a

qualified electrician.

The oven / hob display

shows an error code that is

not in this table.

There is an electrical fault. Deactivate the appliance

with the house fuse or the

safety switch in the fuse

box and activate it again.

If the display shows the er‐

ror code again, contact the

Customer Care Depart‐

ment.

You cannot activate or op‐

erate the hob.

The fuse is blown. Activate the hob again and

set the heat setting in less

than 10 seconds.

You cannot activate or op‐

erate the hob.

You touched 2 or more

sensor fields at the same

time.

Touch only one sensor

field.

You cannot activate or op‐

erate the hob.

There is water or fat stains

on the control panel.

Clean the control panel.

An acoustic signal sounds

and the hob deactivates.

An acoustic signal sounds

when the hob is deactiva‐

ted.

You put something on one

or more sensor fields.

Remove the object from

the sensor fields.

The hob deactivates. You put something on the

sensor field .

Remove the object from

the sensor field.

Residual heat indicator

does not come on.

The zone is not hot be‐

cause it operated only for a

short time.

If the zone operated suffi‐

ciently long to be hot,

speak to an Authorised

Service Centre.

The heat setting changes

between two levels.

Power management func‐

tion operates.

Refer to "Daily use" chap‐

ter.

The sensor fields become

hot.

The cookware is too large

or you put it too near to the

controls.

Put large cookware on the

rear zones if possible.

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