Electrolux EWN10470W User Manual download pdf (Page 28)

28 electrolux what to do if...

Malfunction Possible cause Solution

The machine does not

empty and/or does not

spin:

● The drain hose is

squashed or kinked. E20

● The drain pump is

clogged. E20

The Rinse Hold option

has been selected.

● The laundry is not evenly

distributed in the drum.

● Check the drain hose

connection.

● Clean the drain pump.

● Select the Drain or Spin

programme.

● Redistribute the laundry.

There is water on the

floor:

● Too much detergent or

unsuitable detergent

(creates too much foam)

has been used.

● Check whether there are

any leaks from one of the

inlet hose fittings. It is not

always easy to see this

as the water runs down

the hose; check to see if

it is damp.

● The drain hose is

damaged.

● The cap on the

emergency emptying

hose has not been

replaced after cleaning

the pump.

● Reduce the detergent

quantity or use another

one.

● Check the water inlet

hose connection.

● Change it with a new

one.

● Put the cap back on the

emergency emptying and

place the latter back in its

seat.

Unsatisfactory washing

results:

● Too little detergent or

unsuitable detergent has

been used.

● Stubborn stains have not

been treated prior to

washing.

● The correct temperature

was not selected.

● Excessive laundry load.

● Increase the detergent

quantity or use another

one.

● Use commercial products

to treat the stubborn

stains.

● Check if you have

selected the correct

temperature.

● Introduce into the drum

less laundry.

The machine fills then

empties immediately:

● The end of the drain

hose is too low.

● Refer to relevant

paragraph in “water

drainage” section.

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