Electrolux EWT 9120 W User Manual Page 7

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Operating Problems
Numerous checks were carried out on your appli-
ance before it left the factory. However, should you
notice a malfunction, please refer to the sections
below before contacting the after-sales service.
Problems Causes
The washing machine
doesn’t start or doesn’t
fill:
the appliance isn’t plugged in correctly, the electrical installation isn’t
working, there is a power failure,
the lid of your appliance and the drum shutters aren’t closed firmly,
the programme start command hasn’t been properly selected,
the water supply has been cut off, the water inlet tap is closed,
the water inlet filters are dirty,
a red tab appears on the water inlet hose.
The appliance fills but
empties straight away:
the drainage U-piece is fixed too low (see installation section).
The washing machine
doesn’t rinse or doesn’t
empty:
the drain hose is blocked or bent,
the object trap is obstructed,
the out of balance detector has been activated : washing is unevenly
distributed in the drum,
the “Drain” programme or “Night Silence Plus” or “Rinse hold” option
have been selected,
the height of the drainage U-piece is unsuitable.
You have found water
around the washing ma-
chine:
too much detergent has caused foam to overflow,
the detergent is unsuitable for machine washing,
the drainage U-piece isn’t attached correctly,
the water inlet hose is leaking.
Wash is unsatisfactory: the detergent is unsuitable for machine washing,
there is too much washing in the drum,
the wash cycle is unsuitable,
there isn’t enough detergent.
The appliance vibrates, is
noisy:
all packaging have not been removed from the appliance (see installation
section),
the appliance isn’t level and is unbalanced,
the appliance is too close to the wall or furniture,
washing is unevenly distributed in the drum, the load is too small,
the appliance is in running in period.
The wash cycle is much
too long:
the water inlet filters are dirty,
the power or water supply has been cut off,
the motor overheating detector has been activated,
the water inlet temperature is lower than usual,
the foam detection security system has been activated (too much de-
tergent) and the washing machine has begun draining the foam,
the out of balance detector has been activated: an extra phase has been
added to distribute washing more evenly in the drum.
The washing machine
stops during a wash cy-
cle:
the water or electricity supply is defective,
a Rinse hold has been selected,
the drum shutters are open.
The lid doesn’t open at
the end of the cycle:
the temperature inside the drum is too high,
the lid unlocks 1 - 2 minutes after the end of the cycle.
Softener runs directly into
the drum when filling the
dispenser box:
you have gone past the MAX indicator.
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