TROUBLESHOOTING
WARNING!
Before troubleshooting, disconnect
the mains plug from the mains
socket.
Only a qualified electrician or com-
petent person must do the trouble-
shooting that is not in this manual.
Problem Possible cause Solution
The appliance
does not operate.
The appliance is switched off. Switch on the appliance.
The mains plug is not con-
nected to the mains socket
correctly.
Connect the mains plug to the
mains socket correctly.
The appliance has no power.
There is no voltage in the
mains socket.
Connect a different electrical
appliance to the mains socket.
Contact a qualified electrician.
The compressor
operates continu-
ally.
The temperature is not set
correctly.
Set a higher temperature.
The door is not closed cor-
rectly.
Refer to "Closing the door".
The door has been opened
too frequently.
Do not keep the door open
longer than necessary.
The product temperature is
too high.
Let the product temperature
decrease to room temperature
before storage.
The room temperature is too
high.
Decrease the room tempera-
ture.
The FROSTMATIC function is
switched on.
Refer to "FROSTMATIC func-
tion".
The temperature
in the freezer is
too low.
The temperature regulator is
not set correctly.
Set a higher temperature.
The FROSTMATIC function is
switched on.
Refer to "FROSTMATIC func-
tion".
The temperature
in the freezer is
too high.
The temperature regulator is
not set correctly.
Set a lower temperature.
The door is not closed cor-
rectly.
Refer to "Closing the door".
The product temperature is
too high.
Let the product temperature
decrease to room temperature
before storage.
12
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