29
Rectifying faults
It is possible that faults have been caused by a
minor error which you can rectify yourself with
the help of the following instructions.
If the malfunction cannot be cleared with the
following information please contact your
specialist dealer or Service Force.
If the ceramic glass hob has a glass fracture,
please specify to the customer service the
three-
digit number
, which is printed on the glass plate.
If you request a service visit to resolve
a fault listed above or because of
improper operation, the visit of the
customer service technician is not free
of charge even during the guarantee
period.
Malfunction Cause Remedy
The digital displays go out of
order.
The power has failed. 1. Wait for the power cut to
end.
2. Switching on the appliance.
The household fuse has been
tripped.
Insert fuse.
The fuse is tripped again:
1. Switching off the appliance
2. Call a qualified electrician.
The overheat protection feature
has switched off all cooking
zones and inhibited their
functions.
Allow the cooking zones to cool
down.
The error display flashes. The overheat protection feature
has switched off the double
ring cooking zone and inhibited
its functions.
Allow the cooking zone to cool
down.
Liquid or a damp cloth on the
touch control sensor fields.
1. Disconnect the appliance
from the mains power
supply (remove fuse).
2. Allow the appliance to cool
down.
3. Cleaning the ceramic glass
hob.
4. Connect the appliance to
the mains power supply
(insert fuse).
5. Switching on the appliance.
The error display continues to
flash:
1. Switching off the appliance
2. Disconnect the appliance
from the mains power
supply (remove fuse).
3. Call the customer care
service.
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