21
Solutions To Common Problems
Freezer does not run.
Freezer runs too much
or too long.
Interior Freezer
temperature is too cold.
Interior Freezer
temperature is too
warm.
Freezer external surface
temperature is warm.
“LO” is displayed on
control.
“E7”, “E8”, “E9” is
displayed on control.
“Sb” is displayed on
control.
Louder sound levels
whenever Freezer is
on.
Louder sound levels
when compressor
comes on.
* Freezer is plugged into a circuit that
has a ground fault interrupt.
* Temperature control set to “OFF”.
* Freezer may not be plugged in, or
plug may be loose.
* House fuse blown or tripped circuit
breaker.
* Power outage.
* Room or outside weather is hot.
* Freezer has recently been
disconnected for a period of time.
* Large amount of warm or hot food
have been stored recently.
* Door is opened too frequently or kept
open too long.
* Freezer door may be slightly open.
* Temperature control is set too low.
* Freezer gaskets are dirty, worn,
cracked or poorly fi tted.
* Temperature control is set too low.
* Temperature control is set too
warm.
* Door is opened too frequently or kept
open too long.
* Freezer door may be slightly open.
* Large amount of warm or hot food
have been stored recently.
* Freezer has recently been
disconnected for a period of time.
* The external Freezer walls can be
as much as 30ºF warmer than room
temperature.
* Control has been locked.
* The control has registered an error
code.
* The control is in Sabbath Mode.
* Modern Freezers have increased
storage capacity and more stable
temperatures. They require heavy
duty compressors.
* Freezer operates at higher
pressures during the start of the
ON cycle.
* Use another circuit. If you are unsure about the outlet, have
it checked by a certifi ed technician.
* See “SETTING THE TEMPERATURE CONTROL” section.
* Ensure plug is tightly pushed into outlet.
* Check/replace fuse with a 15 amp time delay fuse. Reset
circuit breaker.
* Check house lights. Call local Electric Company.
* It’s normal for the Freezer to work harder under these
conditions.
* It takes 24 hours for the Freezer to cool down completely.
* Warm food will cause Freezer to run more until the
desired temperature is reached.
* Warm air entering the Freezer causes it to run more. Open
the door less often.
* See “DOOR PROBLEMS”.
* Set control to a warmer setting. Allow several hours for the
temperature to stabilize.
* Clean Freezer gaskets (See Care and Cleaning Chart)
* Worn, cracked or poorly fi tting gaskets should be replaced.
* Set control to a warmer setting. Allow several hours for the
temperature to stabilize.
* Set control to a colder setting. Allow several hours for the
temperature to stabilize.
* Warm air entering the Freezer causes it to run more. Open
the door less often.
* See “DOOR PROBLEMS”.
* Wait until the Freezer has had a chance to reach its
selected temperature.
* Freezer requires 24 hours to cool down completely.
*This is normal while the compressor works to transfer heat
from inside the Freezer cabinet.
* Press CONTROL LOCK key for three seconds to unlock.
* For toll-free telephone support in the U.S. and Canada:
1-877-4ELECTROLUX (1-877-435-3287)
* Press the CONTROL LOCK and TEMP MODE keys to exit
Sabbath Mode.
* This is normal. When the surrounding noise level is low,
you might hear the compressor running while it cools the
interior.
* This is normal. Sound will level off or disappear as Freezer
continues to run.
Before calling for service, review this list. It may save you time and expense. This list includes common
occurrences that are not the result of defective workmanship or materials in this Freezer.
Troubleshooting Guide
Problem Cause Correction
Freezer Operation
Sound And Noise
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