Electrolux EOG601B User Manual download pdf (Page 9)

Something Not Working

If the appliance is not working correctly, please carry out the following checks, before contacting your local Service

Force Centre.

IMPORTANT:

If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or

installation, a charge will be made even if the appliance is under guarantee.

SYMPTOM

n The oven or grill will not light

n Food is cooking too quickly or too slowly

The oven is not cooking evenly

n The oven light does not work

n Steam and condensation settle on the food and the

oven cavity.

SOLUTION

u Check that the oven is switched on at the wall

u Check that the power supply has not been

interrupted before the cooling fan has had time to cool

the oven down

u Check that there is not a problem with your gas

supply

u Check that you are using the recommended gas

marks and shelf positions

u Check that the oven is installed properly and is

level.

u Check that you are using the recommended gas

marks and shelf positions

u Check the light bulb, and replace it if necessary

(see "Oven lamp replacement")

u Refer to the contents of this booklet, especially to

the chapter Using the Oven.

u Leave dishes inside the oven no longer than 15-20

minutes after the cooking is completed.

If after these checks, the appliance still does not work,

contact your local Service Force Centre.

When you contact the Service Force Centre, they will

need the following information:

1. Your name, address and post code.

2. Your telephone number

3. Clear and concise details of the fault

4. The model and the serial number (see rating label)

5. Date of purchase

If you require spare parts or an engineer contact your local

Service Force Centre by telephoning:

08705 929 929

Your call will be routed to the Service Centre covering your

post code area. The addresses of Electrolux Service

Force Centres are detailed on the following pages.

Service and Spare Parts

CUSTOMER CARE

For general enquiries concerning your appliance and for

further information on Electrolux products, contact our

Customer Care Department by letter or telephone as

follows:

Customer Care Department

Electrolux

55-77 High Street

Slough - Berkshire SL1 1DZ

Tel : 08705 950 950*

* calls to this number may be recorded for training purposes

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Electrolux EOG601B User Manual Page 9

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