Electrolux EWW1476WD User Manual download pdf (Page 31)

Problem Possible solution

You cannot open the

appliance door.

• Make sure that the washing programme is finished.

• Set the drain or the spin option if there is water in the

drum.

• Do the emergency drain procedure. See "Frost precau‐

tions" (in "Care and Cleaning" chapter).

• Make sure that the appliance receives electrical power.

• This problem may be caused by a failure of the appli‐

ance. Contact the Authorised Service Centre. If you

need to open the lid, please read carefully "Emergency

door opening".

The appliance makes

an unusual noise.

• Make sure the levelling of the appliance is correct. Refer

to 'Installation instruction'.

• Make sure that the packaging and/or the transit bolts

are removed. Refer to 'Installation instruction'.

• Add more laundry in the drum. The load may be too

small.

The cycle is shorter

than the time displayed.

• The appliance calculates a new time according to the

laundry load. See the ‘Consumption Values’ chapter.

The cycle is longer than

the time displayed.

• An unbalanced laundry load increases the duration time.

This is a normal behaviour of the appliance.

The washing results are

not satisfactory.

• Increase the detergent quantity or use a different deter‐

gent.

• Use special products to remove the stubborn stains be‐

fore you wash the laundry.

• Make sure that you set the correct temperature.

• Decrease the laundry load.

You cannot set an op‐

tion.

• Make sure that you press only the wanted touch but‐

ton(s).

The appliance does not

dry or does not dry cor‐

rectly.

• Turn the water tap on.

• Make sure the drain filter is not clogged.

• Reduce the laundry load.

• Make sure you have set the correct cycle. If necessa‐

ry ,set again a short drying time.

The laundry is full of dif‐

ferent colours fluff.

The fabrics washed in the previous cycle released fluff of a

different colour:

• The drying phase helps to eliminate some fluff.

• Clean the clothes with a fluff remover.

In case of an excessive amount of fluff in the drum run the

special programme to clean it (refer to “Fluff in the fabrics"

for more details).

After the check, activate the appliance. The programme continues from the point of

interruption.

If the problem occurs again, contact the Authorised Service Centre.

If the display shows other alarm codes. Deactivate and activate the appliance. If the

problem continues, contact the Authorised Service Centre.

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Electrolux EWW1476WD User Manual Page 31

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