Electrolux EFLW317TIW Owner's Manual download pdf (Page 32)

Warranty Information

For the applicable warranty period as set forth below, as measured from your original date of purchase,

Electrolux will repair or replace any parts of this appliance that prove to be defective in materials or work-

manship when such appliance is installed, used and maintained in accordance with the provided instruc-

tions.

Warranty Periods:

● All parts — One year including labor. In addition, your appliance is covered by a one year, parts only,

limited warranty. During the 2nd year from your original date of purchase, Electrolux will pay for parts

needed for this appliance that have proven to be defective in materials or workmanship when your

appliance is installed, used, and maintained in accordance with the provided instructions.

● Inner wash tub (washer) — Functional life of the product (excluding labor)

● Wash tub drive motor (washer), non-cosmetic defects — Ten years (excluding labor)

Exclusions

This warranty does not cover the following:

1. Products with original serial numbers that have been removed, altered or cannot be readily determined.

2. Product that has been transferred from its original owner to another party or removed outside the USA

or Canada.

3. Rust on the interior or exterior of the unit.

4. Products purchased “as-is” are not covered by this warranty.

5. Products used in a commercial setting.

6. Service calls which do not involve malfunction or defects in materials or workmanship, or for appliances

not in ordinary household use or used other than in accordance with the provided instructions.

7. Service calls to correct the installation of your appliance or to instruct you how to use your appliance.

8. Expenses for making the appliance accessible for servicing, such as removal of trim, cupboards, shelves,

etc., which are not a part of the appliance when it is shipped from the factory.

9. Service calls to repair or replace appliance light bulbs, air ﬁlters, water ﬁlters, other consumables, or

knobs, handles, or other cosmetic parts.

10. Pickup and delivery costs; your appliance is designed to be repaired in the home.

11. Surcharges including, but not limited to, any after hour, weekend, or holiday service calls, tolls, ferry trip

charges, or mileage expense for service calls to remote areas, including the state of Alaska.

12. Damages to the ﬁnish of appliance or home incurred during transportation or installation, including but

not limited to ﬂoors, cabinets, walls, etc.

13. Damages caused by: services performed by unauthorized service companies; use of parts other than

genuine Electrolux parts or parts obtained from persons other than authorized service companies; or

external causes such as abuse, misuse, inadequate power supply, accidents, ﬁres, or acts of God.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE REPAIR OR

REPLACEMENT AS PROVIDED HEREIN. CLAIMS BASED ON IMPLIED WARRANTIES, INCLUDING WAR-

RANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR

OR THE SHORTEST PERIOD ALLOWED BY LAW, BUT NOT LESS THAN ONE YEAR. ELECTROLUX SHALL

NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND

INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED WARRANTY OR ANY

IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION

OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED

WARRANTIES, SO THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WAR-

RANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM

STATE TO STATE.

If You Need Service

Keep your receipt, delivery slip, or some other appropriate payment record to establish the warranty period

should service be required. If service is performed, it is in your best interest to obtain and keep all receipts.

Service under this warranty must be obtained by contacting Electrolux at the addresses or phone numbers

below.

This warranty only applies in the USA, Puerto Rico and Canada. In the USA and Puerto Rico, your appli-

ance is warranted by Electrolux Major Appliances North America, a division of Electrolux Home Products,

Inc. In Canada, your appliance is warranted by Electrolux Canada Corp. Electrolux authorizes no person to

change or add to any obligations under this warranty. Obligations for service and parts under this warranty

must be performed by Electrolux or an authorized service company. Product features or speciﬁcations as

described or illustrated are subject to change without notice.

USA

1-877-435-3287

Electrolux Home Products, Inc.,

North America

10200 David Taylor Drive

Charlotte, NC 28262

Canada

1-800-265-8352

Electrolux Canada Corp.

5855 Terry Fox Way

Mississauga, Ontario, Canada

L5V 3E4

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