Problem Possible cause/Solution
The machine does not fill:
The water tap is closed (the button 5 red light blinks).
• Open the water tap.
The inlet hose is squashed or kinked (the button 5 red light blinks).
• Check the inlet hose connection.
The filter in the inlet hose or the inlet valve filter are blocked (the
button 5 red light blinks).
• Clean the water inlet filters (See "Cleaning the water inlet filters"
for more details).
The door is not properly closed (the button 5 red light blinks).
• Close the door firmly.
The machine fills then emp-
ties immediately:
The end of the drain hose is too low.
• Refer to relevant paragraph in «water drainage» section.
The machine does not
empty and/or does not
spin:
The drain hose is squashed or kinked (the button 5 red light
blinks).
• Check the drain hose connection.
The drain filter is clogged (the button 5 red light blinks).
• Clean the drain filter.
An option or a programme that ends with the water still in the tub
or a that eliminates all the spinning phases has been selected.
• Select the draining or spinning programme.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
There is water on the floor:
Too much detergent or unsuitable detergent (creates too much
foam) has been used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the inlet hose fit-
tings. It is not always easy to see this as the water runs down the
hose; check to see if it is damp.
• Check the water inlet hose connection.
The drain or inlet hose is damaged.
• Replace it with a new one.
The filter has not been properly screwed in after cleaning action.
• Screw the filter fully in.
Unsatisfactory washing re-
sults:
Too little detergent or unsuitable detergent has been used.
• Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to washing.
• Use commercial products to treat the stubborn stains.
The correct temperature was not selected.
• Check if you have selected the correct temperature.
Excessive laundry load.
• Reduce the laundry load.
The door will not open:
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait until the door is released before opening the door.
There is water in the drum.
• Select drain or spin programme to empty out the water.
electrolux 17
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