Electrolux U31175 LU4 9QQ User Manual download pdf (Page 25)

Standard guarantee conditions

We, Electrolux, undertake that if within 1 months of the date

of the purchase this Electrolux appliance or any part thereof is

proved to be defective by reason only of faulty workmanship or

materials, we will, at our option repair or replace the same FREE

OF CHARGE for labour, materials or carriage on condition that:

• The appliance has been correctly installed and used only on the

electricity supply stated on the rating plate.

• The appliance has been used for normal domestic purposes

only, and in accordance with the manufacturer’s instructions.

• The appliance has not been serviced, maintained, repaired,

taken apart or tampered with by any person not authorised by

us.

• Electrolux Service Force Centre must undertake all service work

under this guarantee

• Any appliance or defective part replaced shall become the

Company’s property.

• This guarantee is in addition to your statutory and other legal

rights.

Exclusions

• Damage or calls resulting from transportation, improper use or

neglect, the replacement of any light bulbs or removable parts of

glass or plastic.

• Costs incurred for calls to put right an appliance which is

improperly installed or calls to appliances outside the United

Kingdom.

• Appliances found to be in use within a commercial environment,

plus those which are subject to rental agreements.

• Products of Electrolux manufacturer that are not marketed by

Electrolux

Service and Spare Parts

In the event of your appliance requiring service, or if you wish to

purchase spare parts, please contact your local Service Force

Centre by telephoning

0870 5 929 929

Your telephone call will be automatically routed to the Service

Force Centre covering your postcode area.

For the address of your local Service Force Centre and further

information about Service Force, please visit the website at

www.serviceforce.co.uk

Before calling out an engineer, please ensure you have read

the details under the heading “Something not working” When

you contact the Service Force Centre you will need to give the

following details:

1. Your name, address and postcode.

. Your telephone number.

3. Clear concise details of the fault.

4. The model and Serial number of the appliance (found on the

rating plate).

5. The purchase date.

Please note a valid purchase receipt or guarantee documentation

is required for in guarantee service calls.

Customer Care

For general enquiries concerning your Electrolux appliance, or

for further information on Electrolux products please contact our

Customer Care Department by letter or telephone at the address

below or visit our website at www.electrolux.co.uk

Customer Care Department

Electrolux Major Appliances

Addington Way

Luton

Bedfordshire, LU4 9QQ

Tel: 08705 950 950 (*)

(*) Calls may be recorded for training

purposes

European Guarantee

This appliance is guaranteed by Electrolux in each of the countries

listed at the back of this user manual, for the period specied in

the appliance guarantee or otherwise by law. If you move from

one of these countries to another of the countries listed below the

appliance guarantee will move with

• The appliance guarantee starts from the date you rst purchased

the appliance which will be evidenced by production of a valid

purchase document issued by the seller of the appliance.

• The appliance guarantee is for the same period and to the same

extent for labour and parts as exists in your new country of

residence for this particular model or range of appliances.

• The appliance guarantee is personal to the original purchaser of

the appliance and cannot be transferred to another user.

• The appliance is installed and used in accordance with

instructions issued by Electrolux and is only used within the

home, i.e. is not used for commercial purposes.

• The appliance is installed in accordance with all relevant

regulations in force

The provisions of this European Guarantee do not affect any of the

rights granted to you by law.

Guarantee/Customer Service

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Electrolux U31175 LU4 9QQ User Manual Page 25

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